Help Desk Coordinator
Kim joined the company in 2014 after working within the Local Authority for 6 years. During this time she has been involved with the design and implementation of a number of large scale projects including, but not limited to, the creation of new Domains, Files servers, Internet Filtering Systems and the design and implementation of a new Intelligence Database.
Kim has been given the task to provide support for our MediBooks product as well as programming the software support, development and project implementation work for our Engineers. Her previous experience includes being involved with identifying and repairing IT problems, assisting end users, updating systems, installing new hardware and software, installing cables, troubleshooting computers and basic networks, inventorying IT assets, documenting systems, and supporting customers in multiple capacities.